Our standard delivery takes 3-5 business days within Australia, while international shipping varies by location. We also offer express shipping options at checkout if you need your order quicker.

Sure, you can. Just select the Click and Collect option in the checkout. This is a clever way to save time! Show up, collect and go, no wasted time waiting. Better still, get your order delivered for a small flat rate (only available in Brisbane and Gold Coast areas).

Once your order is dispatched from us, you will receive a notification with the estimated delivery date/time and status updates to keep you informed every step of the way.

Online orders placed before 11 a.m. get dispatched on the same day (Qld business days only). If you place your order outside those hours, your order will be processed next business day.

Yes, we do ship to anywhere in Australia and New Zealand. We have partnered with Shippit to offer you the most competitive rates and keep you notifided every step of the way. Parcel deliveries are limited to 1.5m in lenght and 25kg in weight. There are a few products like liquids, and aerosols that can not be shipped. You will see them clearly marked in the product page.

Parcel (less than 1.5m in length and less than 25kg in weight) online orders over $500 receive FREE STANDARD DELIVERY AUSTRALIA WIDE. Free Delivery only applies to retail customers, excluding trade account and distributor purchases. Oversized/extra-heavy products may not be eligible for free shipping. Some remote areas may be excluded for free shipping. If you don't happen to qualify for free shipping, the cost of shipping will depend on the weight of your order. You'll be able to see this on the checkout page before you proceed to payment.

You won't be charged GST in your online order, but you may be liable to pay import duty and GST on arrival. If unsure or to learn more, please visit the NZ Customs website before you make your purchase decision.

Base coat compounds are designed for initial coverage and jointing, providing a strong foundation, while finishing compounds offer a smoother, polished surface perfect for the final touch before painting.

We offer environmentally friendly options for packaging, a flat pack, recyclable option, save on costs, and meet environmental requirements. 

We stock a comprehensive range of plastering supplies, but sheets. We don't sell plasterboard or fibre cement sheets.

Yes, you can place an order for those products online. Based on your location, you will see the delivery options available to you which can be Click & Collect or Truck Delivery. You could even organise your own transport to pick up from our main warehouse in Capalaba, Queensland.

All our Trade Centres are open from 6:30 a.m to 4:00 p.m. Monday to Friday (excludes Qld Public Holidays).

We have 4 Trade Centres in the Brisbane and Gold Coast areas: Narangba, Capalaba, Helensvale and West Burleigh. You can call, email or just rock up! Click on the name of the store you are after above, or see our Contact Us page for up to date contact information.

We accept Cash, Credit Cards, AfterPay and Zip. If you are a regular customer, you can also apply for a trade/credit account by filling this form.

Customer Care is at the core of everything we do. Whether it's because the product is faulty, or if you just change your mind, read our policy on returns, refunds and exchanges.

All refunds, exchanges or returns incur a 10% re-stocking fee 

To return your product, mail your product to: 31 Neumann Road, Capalaba, QLD, 4157, Australia or drop it in at any of our Trade Centres – attention to: Customer Care. We require proof of purchase and an explanation of why the item is being returned. The more information you supply, the easier and quicker your request will be processed.

If you can't find the answer your looking for, get in touch with us via chat or contact us with your question.